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Problem Note 56390: Event ID 33 errors might be reported in the Windows application event log after you install SAS® software for the Windows operating environment

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Problem

After you install SAS® 9.3 or SAS® 9.4 software in a Windows operating environment, errors similar to the following might be reported by the Windows operating system:

Event Log: Application Log Type: Error Source: SideBySide Category: 0Not specified Event ID: 33 Description: Activation context generation failed for "c:\program files\sashome\sasdeploymentmanager\9.4\products\cfgwizard__94XXX__prt__xx__sp0__1\utilities\ w64\sasshortcutmgr.exe". Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="ia64", publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis.

Cause

The errors, which are reported in the application event log, occur when information is missing from the executable files listed below. The issue occurs when details that describe the company name, product name, product version, or copyright information for the files are missing.

  • sasshortcutmgr.exe
  • SASSvcCfgUtil.exe
  • SASSvcChgDesc.exe
  • sassvcstart.exe
  • sassvcstop.exe

Solution

The files listed above are not required for the use of SAS software. To prevent the error, delete the files listed above from the following folder:

c:\program files\sashome\sasdeploymentmanager\9.4\products\cfgwizard__94XXX__prt__xx__sp0__1\utilities\w64

Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemN/AWindows 7 Professional x649.3 TS1M09.4 TS1M3
Windows 7 Professional 32 bit9.3 TS1M09.4 TS1M3
Windows 7 Home Premium x649.3 TS1M09.4 TS1M3
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.3 TS1M0
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.3 TS1M0
Microsoft Windows Server 2008 for x649.3 TS1M09.4 TS1M3
Windows 7 Home Premium 32 bit9.3 TS1M09.4 TS1M3
Windows 7 Enterprise x649.3 TS1M09.4 TS1M3
Windows 7 Enterprise 32 bit9.3 TS1M09.4 TS1M3
Microsoft Windows XP Professional9.3 TS1M0
Microsoft Windows Server 2008 R29.3 TS1M09.4 TS1M3
Microsoft Windows Server 20089.3 TS1M09.4 TS1M3
Microsoft Windows Server 2003 Standard Edition9.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition9.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.3 TS1M0
Microsoft® Windows® for x649.3 TS1M09.4 TS1M3
Microsoft Windows XP 64-bit Edition9.3 TS1M0
Microsoft Windows Server 2003 for x649.3 TS1M0
Windows 7 Ultimate 32 bit9.3 TS1M09.4 TS1M3
Windows 7 Ultimate x649.3 TS1M09.4 TS1M3
Windows Vista9.3 TS1M0
Windows Vista for x649.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.